A 2am leak is your problem whether you answered or not
A tenant's ceiling is dripping at two in the morning. They ring the number on the notice in the lobby. Nobody picks up, and by morning it is water damage, an angry tenant, and a complaint with a date on it.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
There's no hot water in my unit. I've left two messages already this week.
That shouldn't have happened, and I've got you now. Which building and which unit are you in?
The one on Barrington, unit four oh six.
Thank you. Is it hot water only, or is the heat out as well?
Hot water only. The radiators are fine.
Good, that narrows it. Can somebody get into the unit during the day, or does it need to be when you're home?
I'm out until six. There's a key in the office.
I've written that down. I can't send a plumber myself, that's the manager's call, but this is going to them now with the building, the unit and the key, and you'll get a text so you know it's logged.
No. She asks whether heat, water or power is out and writes the answer down, and those calls come to you marked so you see them first. She will not tell a tenant a repair is urgent or that somebody is coming tonight, because that is the manager's call and not hers.
Never. Money questions and lease questions go to you with the details attached. She takes the report, not the decision.
She speaks English, French and other languages, and switches to the one the caller is using without being asked. The report reaches you the same way either way.
There is nothing regional about her. She answers whatever line you point at her, and the four things below are the ones that actually matter once you are not in the same province as the company you bought from.
Weighing this up against something else? What to compare before you buy an AI receptionist in Canada — the four things that decide it, with prices read off each company’s own page.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.