Your hands are busy. The phone still has to be answered.
Towing yards, salons, massage clinics, gyms, restaurants, vets, cleaners, landscapers, property managers, home care agencies and auto shops all lose the same call: the one that comes in while you are with somebody else. Find your trade below to see what Muse takes down for it.
7 days free, no card needed, 15 calls included. Pick a plan when the trial ends.
They are on a shoulder at night with hazards on, calling every number that comes up. There is no voicemail in towing, the first human voice gets the job.
On Starter and above Muse can put a caller straight through to you (one number you choose), and takes a message if you can't pick up. On the rest Muse answers, gets the location and the vehicle down, and texts you the lead the moment the call ends, so nothing sits in a voicemail box.
A scripted demonstration for towing & roadside, not a recording of a customer call. The business, the caller and any prices in it are made up.
You are mid-set with a client. The phone rings and you physically cannot answer it. That was a booking, and it just became a booking at the studio down the street.
No. Muse answers on its own, reads out your price list, and books into your Google Calendar with a confirmation text to the client. The lead is texted to you the moment the call ends, so you read it between clients.
A scripted demonstration for nail & lash studios, not a recording of a customer call. The business, the caller and any prices in it are made up.
Saturday, every chair busy, the phone going constantly. You answer the ones you can. The rest ring out, and nobody ever finds out how many bookings walked away.
Muse is a receptionist, not a clinician, and Muse will not pretend otherwise. Muse gives no medical advice about a burn, a reaction or an injury. If a caller describes an emergency Muse tells them to hang up and call emergency services, or reads them the instruction you typed in for exactly that.
A scripted demonstration for hair salons & barbers, not a recording of a customer call. The business, the caller and any prices in it are made up.
You are mid-treatment behind a closed door. The phone rings out twice. That was someone with a stiff neck and benefits to use before their plan year ends, and they booked with the next clinic that picked up.
No. Muse books and takes messages. Muse does not assess an injury, does not give treatment advice and does not promise any result. If a caller describes an emergency, Muse tells them to hang up and call emergency services or follow the emergency instruction you gave Muse at setup.
Someone finally decides to join a gym. They call at 8pm while the feeling lasts. Your staff are on the floor, the phone rings out, and tomorrow the feeling is gone.
No. Muse answers, tells them what you charge from your own price list, books the tour or the trial class and texts you the lead. Signing them up and taking money stays with your desk.
A scripted demonstration for gyms & studios, not a recording of a customer call. The business, the caller and any prices in it are made up.
A broker rings with a load while you are in traffic. You take it hands-free, like always, but you cannot write the number down, you cannot check what the lane pays, and you are not saying yes to a rate you have not seen. The calls you truly miss come while you are backed into a dock, or asleep in your ten hours.
No, and that is deliberate. Rates move with the lane, the season and what is already on the truck, so Muse takes the lane, the freight and the dates and hands them to you to price. A receptionist who guesses a rate costs you the load or the margin.
It is 7pm on a Friday. Two staff are on the line, the ovens are full, and the phone rings for the ninth time. Every unanswered call is a table left empty, or an order that goes to the app that takes a third of it.
No. Muse books tables, answers what is on your list and takes messages. Muse will not read a menu back, take a food order or take a card number, so anything that ends in money still comes to you or to your ordering system.
It is 9pm and a dog has eaten something it should not have. The owner rings you first, because you are their vet. Your team went home at six, and the recording they reach tells them nothing about where to go now.
No, and Muse says so out loud on the call. Muse is not the vet, Muse does not triage and Muse will not guess. Muse writes down what the owner described, puts it on the booking so the vet reads it first, and tells them to call the emergency line if it gets worse.
Someone wants a quote for a move-out clean this Friday. Your whole team is on site with vacuums running. Nobody answers, and Friday's job goes to another company.
Muse reads the prices you typed in, so if your list prices by bedroom count Muse can give the caller that figure. If they describe something your list doesn't cover, Muse says the owner will call them back and takes the details. Muse won't invent a price to keep a caller happy.
A scripted demonstration for cleaning companies, not a recording of a customer call. The business, the caller and any prices in it are made up.
Spring rush. You are on a mower with ear protection on and the phone in your truck. Six people called about spring cleanups today; you will hear about two of them.
Only from prices you typed in, and only where your list actually covers it, like a flat weekly rate by lot size. Anything that needs eyes on the yard Muse books a quote visit for instead. Muse never makes a figure up.
A scripted demonstration for landscaping & lawn care, not a recording of a customer call. The business, the caller and any prices in it are made up.
A tenant's ceiling is dripping at two in the morning. They ring the number on the notice in the lobby. Nobody picks up, and by morning it is water damage, an angry tenant, and a complaint with a date on it.
No. Muse asks whether heat, water or power is out and writes the answer down, and those calls come to you marked so you see them first. Muse will not tell a tenant a repair is urgent or that somebody is coming tonight, because that is the manager's call and not Muse's.
A daughter has spent a fortnight deciding her father needs help at home. She finally calls on a Sunday evening. If nobody answers, she does not try again on Monday, she calls the next agency on the list.
No, and that is the point. Muse takes the family's details and what the person needs, and tells them the office will call back. Muse does not assess anyone, does not promise a start date and does not say yes to a client you have not looked at yet.
Someone's car will not start and they are calling shops from the roadside. You are under a hood with the impact gun running. The tow goes to whoever answered the phone.
No. Muse reads the prices you typed in, like your diagnostic charge, and Muse stops there. Muse never invents a number. Anything not on your list becomes a message, and Muse tells you afterwards which question Muse could not answer.
A scripted demonstration for auto repair & body shops, not a recording of a customer call. The business, the caller and any prices in it are made up.