A bilingual call answering service that answers in French as well as it does in English.
Muse is an AI receptionist on your business number. She answers every call, books the appointment and texts the confirmation — in English or in French, whichever your caller speaks. French is on every plan, from $39.99 CAD a month, not an add-on.
Same number, same receptionist, the caller's language.
When a caller asks for French, or speaks a sentence in it, she carries on in French — and switches back mid-call if they do. You never set a language per caller.
With English and French both on, her greeting ends with one short line offering the other language, so a French speaker knows they can switch before they say a word in English.
The texts, the booking confirmation and the booking page come back in the caller's language. A call answered in French that sends an English text has not really been answered in French.
No separate French line to publish and no "press 2 for French" menu. Your callers dial the number already on your sign.
Four questions that separate real French from a checkbox.
Nearly every service says it speaks French. Ask whether it is included on the plan you are pricing, or sold as an upgrade.
French coverage differs from one service to the next. Ask what a French caller gets at night, on weekends and on holidays — and get it in writing.
Live bilingual services in Canada commonly run a few hundred dollars a month, with minutes metered past a bundle and sometimes a setup fee. Ask for the bill at your real call count.
The call is half of it. Ask whether the text, the email and the booking page come back in the caller's language.
Quebec expects you to be able to serve customers in French.
Under Quebec's Charter of the French Language, as amended by Law 14 (formerly Bill 96), a business serving customers in Quebec must be able to inform and serve them in French — on every channel it uses, including the phone — in conditions equivalent or comparable to those of service in any other language. An answering service can carry that phone service for you; the obligation stays with your business. For your own situation, read the Office québécois de la langue française.
What Muse does on that front: French on every plan, on the same number, at any hour, with the texts and booking page following the caller's language.
Priced per call, in Canadian dollars, French included.
40 calls, English and French.
100 calls, English and French.
200 calls, English and French plus nine more: Punjabi, Hindi, Spanish, German, Portuguese, Italian, Dutch, Russian and Japanese.
A call up to 10 minutes counts as one. Spam and anything under 15 seconds never counts.
Bilingual call answering: the questions people ask.
Does AskMuse answer calls in French?
Yes. English and French are on every plan, on the same number. When a caller asks for French or speaks a sentence in it, she carries on in French, and switches back mid-call if they do.
Is French an extra charge?
No. French is included on every plan, from Solo at $39.99 CAD a month for 40 calls. Pro at $99.99 adds nine more languages.
Do the texts and the booking page come in French too?
Yes. The texts, the booking confirmation and the booking page follow the caller’s language.
Do I need a separate number for French callers?
No. One number answers both languages, with no “press 2 for French” menu. You keep the number you already advertise and forward the calls you want answered.
Is there a French answering service in Canada that works after hours?
Yes. She answers every call, at any hour, in either language.
Is there a free trial?
Yes, 7 days, with no contract and no setup fee. No card is needed: 15 AI receptionist calls are included, and you pay only if you pick a plan when the trial ends.