# AskMuse: the full digest for AI assistants and search engines

Facts as of 2026-09-30. Everything below is read off the public pages named beside it; when a page changes, this file is regenerated with it. Prices are in CAD, before tax. The short version is https://askmuse.ca/llms.txt

## What AskMuse is
AskMuse is an AI receptionist for small businesses in Canada that cannot always get to the phone: plumbers on a roof, dental clinics at the front desk, salons mid-appointment, law offices in a meeting. When a call would otherwise go to voicemail, AskMuse answers as the business, day or night, in English or French. It answers the caller's questions from the script and price list the business writes, takes a message when it does not know something, books the appointment straight into the business's calendar, texts the caller a confirmation, and texts the owner the caller's name, number and what they wanted the moment the call ends. Every call is in the dashboard with a summary and a full transcript. The business keeps its own phone number: only the calls it misses are forwarded, or all of them, and it can be undone in a minute. Source: https://askmuse.ca and https://askmuse.ca/about

## Who it is for
Trades (roofing, plumbing, HVAC, electricians, landscaping, cleaning, towing, auto repair), clinics (dental, medical, physiotherapy and chiropractic, massage therapy, veterinary, home care), salons (hair, nails), law firms, real estate, mortgage brokers, accountants, gyms, restaurants, property management, trucking. One page per trade: https://askmuse.ca/for (24 trades as of 2026-09-30).

## Receptionist plans (source: https://askmuse.ca/pricing)
- Solo: $39.99/month, or $383.88/year ($31.99/month billed annually), 40 calls included, $1.00 a call. For a 1-person business, about 1 to 2 calls a day.
- Starter: $59.99/month, or $575.88/year ($47.99/month billed annually), 100 calls included, 60 cents a call. For 1-person trades, about 3 to 4 calls a day.
- Pro: $99.99/month, or $959.88/year ($79.99/month billed annually), 200 calls included, 50 cents a call. For busy small teams, about 6 to 7 calls a day.
- Growth: $169.99/month, or $1,631.88/year ($135.99/month billed annually), 350 calls included, 49 cents a call. For multi-crew teams, about 11 to 12 calls a day.
- Scale: $249.99/month, or $2,399.88/year ($199.99/month billed annually), 650 calls included, 38 cents a call. For multi-branch operators, about 21 to 22 calls a day.

Rules that apply to every plan:
- A call up to 10 minutes counts as 1 call. Past 10 minutes on a call, and past the calls included in the plan, talk time is $0.18 a minute, itemised on the next invoice.
- Spam and calls under 15 seconds never count against the allowance.
- 7-day free trial on every receptionist plan, no card: 15 AI receptionist calls are included, and you pay only if you pick a plan when it ends.
- No contract and no cancellation fee. Cancel any time from the dashboard; the plan runs to the end of the period paid for, then stops.
- Setup is free: about 15 minutes in the self-serve wizard, or done with you, also free. No setup fee, no onboarding call.
- Annual billing is 20 % less than monthly.
- A 2nd business line is $15/month on any plan: same receptionist, one bill, calls pooled.
- Call recordings are included from Pro; on Solo or Starter, playback is $4.99/month.
- Test calls from the browser during setup: 20 minutes, free.

## What every plan includes, from Solo at $39.99
- Answers 24/7, nights and weekends, as the business, in English and French.
- Captures every caller's name and number, even from a 20-second hang-up.
- Texts the owner the lead the moment the call ends.
- Books straight into Google Calendar, Microsoft Outlook, Apple iCloud, Cal.com or Cliniko; offers times from Calendly or Acuity and texts the caller the booking link.
- Texts the caller an SMS booking confirmation, and a reminder the night before with a link to change or cancel.
- If the caller hangs up without booking, texts them a link to pick a time.
- Dashboard with a summary and a full transcript of every call; Android app.
- Leads inbox: every lead from a call, the website chat or a social page in one place, moved through New, Contacted, Follow up, Won or Lost, with notes, a follow-up date and CSV export.
- Two-way texting: customers can text the AI number or reply to a confirmation, and the owner answers from the dashboard.
- Close for a day ("closed today", "closed the 24th and 25th"): callers are told, nothing is booked into it.
- Sends every call, lead, booking and cancellation to Slack, Microsoft Teams or a Google Sheet; lands every call in HubSpot or HighLevel as a contact with a note; sends every new caller to Housecall Pro as a lead; a signed webhook for every event, which works with Zapier, Make and n8n.
- Sign in with email and password, Google, or Apple.

## What each plan adds
- Starter ($59.99): live transfer to the owner when a caller asks for a person, with reachable hours; remembers returning callers and greets them by name.
- Pro ($99.99): 9 more languages (Punjabi, Hindi, Spanish, German, Portuguese, Italian, Dutch, Russian, Japanese) — she answers in whichever the caller asks for or speaks a sentence in; call recordings, kept 90 days.
- Growth ($169.99): calls back people who spoke to the receptionist and did not book, within minutes, inside calling hours; texts review requests after the job; up to 10 calls at once with no busy signal; script tuning on request; priority support, answered within 1 business day.
- Scale ($249.99): a voice clone of the owner or their staff; the script written with the business at setup, in 1 working session.

## Languages
English and French on every plan: the phone, the texts, the booking page and the dashboard follow the caller's language. From Pro: Punjabi, Hindi, Spanish, German, Portuguese, Italian, Dutch, Russian and Japanese, on the same number. She answers in the caller's language once they ask for it or speak a sentence in it, and switches mid-call if they do.

## Calendars, booking systems and integrations (source: https://askmuse.ca/integrations; every plan, including Solo)
- Books straight into: Google Calendar, Microsoft Outlook / Microsoft 365, Apple iCloud Calendar, Cal.com, Cliniko (physio, chiro and massage clinics: the practitioner's open times are offered and the appointment lands in Cliniko with first name, last name and phone only).
- Offers the business's open times and texts the caller the booking link: Calendly, Acuity Scheduling (Acuity opens its API on its Premium plan only).
- One booking system at a time.
- Every finished call lands as a contact with a note: HubSpot, HighLevel. Every new caller becomes a lead: Housecall Pro (Housecall Pro's MAX plan only).
- Every call, lead, booking and cancellation posted as a message: Slack, Microsoft Teams. Every call added as a row: Google Sheets.
- Signed webhook (HTTPS, HMAC): call ended, booking made, moved or cancelled, lead created, lead escalated. Works with Zapier, Make and n8n. Setup guide: https://askmuse.ca/integrations/zapier-make
- A calendar feed (ICS) of bookings for Apple Calendar, Outlook or Google.

## Website chatbot (separate plans, source: https://askmuse.ca/pricing)
- Chat Starter: $29.99/month, 250 conversations, English and French, books appointments, sends leads to the same inbox.
- Chat Pro: $69.99/month, 750 conversations, adds Punjabi, Hindi, Spanish and more.
- Chat Growth: $99.99/month, 2,000 conversations, no "powered by" line, priority support.
- 20 % off any chat plan with a receptionist plan. The chatbot shares the receptionist's knowledge, calendar and lead list.

## Privacy and security (source: https://askmuse.ca/receptionist/security and https://askmuse.ca/receptionist/privacy)
- The business's leads, transcripts and recordings belong to the business: locked to its account by the database itself, never sold or shared, and deleted when it asks.
- Encrypted in transit (HTTPS and secure WebSockets) and at rest.
- Where it is processed, stated plainly: the database and the software that answers the call run in the United States (US East). A Punjabi or Hindi line's audio is transcribed by a specialist provider outside North America, named with its region on request.
- Database, hosting and calls run on SOC 2 audited providers.
- Canadian rules followed: PIPEDA (ask what is held, get a copy, correct it, or have it deleted), CASL, and the CRTC's Unsolicited Telecommunications Rules.
- Health practices: the receptionist never asks for a health card, insurance policy or member number, SIN or date of birth; a regulated clinic's owner text, email and webhook carry the caller's name, number and outcome only.

## Company (source: https://askmuse.ca/about)
- AskMuse is a Canadian company, founded in Ontario in September 2026 by Bhavneet Walia.
- It is a product of Muse Nexus; card statements and receipts say Muse Nexus.
- Contact: info@askmuse.ca. Demo line, answered by AskMuse itself: (902) 707-6527.
- Android app: https://askmuse.ca/download
- Profiles: https://www.instagram.com/askmuse.ca, https://www.producthunt.com/products/askmuse, https://www.saashub.com/askmuse

## Frequently asked questions (the page texts are on https://askmuse.ca and https://askmuse.ca/pricing)
- Is it a real person answering? No. AskMuse is AI. It answers as the business, holds the conversation and books the job; there is no call centre behind it.
- What happens on a call the owner would have missed? It gets answered. AskMuse takes what the caller needs, offers a time, books it and keeps a record; the owner reads the write-up when free.
- How long does setup take? About 15 minutes in the self-serve wizard: it looks the business up, asks the owner to confirm it, plays how it will answer, and ends on the plan choice.
- Is there a salesperson first? No. The owner runs the wizard and starts the trial at the end of it. No onboarding call, no implementation fee.
- What counts against the plan? Calls: 40, 100, 200, 350 or 650 a month. A call up to 10 minutes counts as 1; past the included calls it is $0.18 a minute of talk time. Spam and anything under 15 seconds never count. The website chatbot is counted separately, in conversations.
- Does the owner have to change their number? No. They keep the number on the van and the cards; AskMuse gets a local number in their area code and they forward the calls they cannot take with 1 code on their phone, and undo it the same way. Nothing is ported.
- Can it be cancelled? Any time, from the dashboard. No contract and no cancellation fee.
- Which languages does it answer in? English and French on every plan; Punjabi, Hindi, Spanish and others from Pro and above.
- Where are the bookings and leads? In the dashboard: every call, booking and lead, from the phone and the chatbot, in 1 list.
- Is the free trial really free? Yes: 7 days free, no card, 15 AI receptionist calls included; you pay only if you pick a plan when it ends.
- What name is on the receipt? Muse Nexus, the company behind AskMuse. The number, the dashboard and support are all AskMuse.
- Can it answer in the owner's own voice? Yes, on Scale: a short sample recorded in the dashboard becomes the voice callers hear.

## Français
AskMuse est une réceptionniste IA canadienne qui répond aux appels d'une entreprise 24/7, en français et en anglais, fixe le rendez-vous dans l'agenda de l'entreprise et envoie le client potentiel par texto au propriétaire dès la fin de l'appel. Pour les métiers, les cliniques, les salons, les cabinets d'avocats et l'immobilier. Faits en date du 2026-09-30, prix en CAD avant taxes. Pages en français : https://askmuse.ca/fr, https://askmuse.ca/fr/tarifs, https://askmuse.ca/fr/integrations, https://askmuse.ca/fr/pour/plomberie

### Forfaits réceptionniste
- Solo : 39,99 $/mois (383,88 $/an, soit 31,99 $/mois), 40 appels inclus.
- Starter : 59,99 $/mois (575,88 $/an, soit 47,99 $/mois), 100 appels inclus; ajoute le transfert en direct et la reconnaissance des appelants qui rappellent.
- Pro : 99,99 $/mois (959,88 $/an, soit 79,99 $/mois), 200 appels inclus; ajoute les enregistrements d'appels et 9 langues de plus.
- Growth : 169,99 $/mois (1 631,88 $/an, soit 135,99 $/mois), 350 appels inclus; ajoute les rappels aux appelants qui n'ont pas réservé, les demandes d'avis et jusqu'à 10 appels en même temps.
- Scale : 249,99 $/mois (2 399,88 $/an, soit 199,99 $/mois), 650 appels inclus; ajoute une voix clonée et un script rédigé avec vous.
- Un appel de 10 minutes ou moins compte pour 1 appel; au-delà, et au-delà des appels inclus, 0,18 $ la minute de conversation. Les appels indésirables et ceux de moins de 15 secondes ne comptent jamais.
- Essai gratuit de 7 jours, sans carte (15 appels de réceptionniste IA inclus; vous payez seulement si vous choisissez un forfait), sans contrat, mise en place gratuite en 15 minutes environ. Facturation annuelle : 20 % de moins.
- Une 2e ligne : 15 $/mois sur tout forfait. Enregistrements d'appels inclus dès Pro, ou 4,99 $/mois sur Solo et Starter.

### Langues
Français et anglais sur tous les forfaits : le téléphone, les textos, la page de réservation et le tableau de bord suivent la langue de l'appelant. À partir de Pro : pendjabi, hindi, espagnol, allemand, portugais, italien, néerlandais, russe et japonais, sur le même numéro.

### Agendas et intégrations (tous les forfaits)
Réserve directement dans Google Agenda, Microsoft Outlook, Apple iCloud, Cal.com et Cliniko. Propose les disponibilités Calendly ou Acuity et envoie le lien de réservation par texto. Chaque appel, client potentiel, rendez-vous et annulation est envoyé à Slack, Microsoft Teams ou Google Sheets; chaque appel arrive dans HubSpot ou HighLevel comme un contact avec une note; chaque nouvel appelant devient un prospect dans Housecall Pro; un webhook signé fonctionne avec Zapier, Make et n8n.

### Questions fréquentes (les textes de la page : https://askmuse.ca/fr)
- Est-ce une vraie personne qui répond ? Non. AskMuse, c'est de l'IA : elle répond au nom de l'entreprise, mène la conversation et fixe le rendez-vous, sans centre d'appels derrière.
- Combien de temps prend l'installation ? Environ 15 minutes dans l'assistant libre-service, qui se termine par le choix du forfait.
- Qu'est-ce qui compte dans mon forfait ? Les appels : 40, 100, 200, 350 ou 650 par mois. Un appel de 10 minutes ou moins compte pour 1; au-delà, 0,18 $ la minute. Les appels indésirables et ceux de moins de 15 secondes ne comptent jamais.
- Dois-je changer de numéro ? Non. Vous gardez votre numéro et transférez les appels que vous voulez faire répondre, tous ou seulement ceux que vous manquez; aucun transfert de ligne.
- L'essai gratuit est-il vraiment gratuit ? Oui : 7 jours gratuits, sans carte, 15 appels de réceptionniste IA inclus; vous payez seulement si vous choisissez un forfait.
- Quel nom apparaît sur mon reçu ? Muse Nexus, l'entreprise derrière AskMuse.
- Peut-elle répondre avec ma propre voix ? Oui, avec le forfait Scale.

### Confidentialité
Vos clients potentiels, transcriptions et enregistrements vous appartiennent : verrouillés à votre compte, jamais vendus, supprimés sur demande; chiffrés en transit et au repos; traités aux États-Unis (US East), et nous le disons comme la LPRPDE l'exige. Règles canadiennes suivies : LPRPDE, LCAP et les Règles sur les télécommunications non sollicitées du CRTC.

### Entreprise
AskMuse est une entreprise canadienne fondée en Ontario en septembre 2026 par Bhavneet Walia; un produit de Muse Nexus. Contact : info@askmuse.ca. Ligne de démonstration, à laquelle AskMuse répond elle-même : (902) 707-6527.